Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Who we are

Acrobat Promotions Limited, 6-8 Eling Lane, Totton, SO40 9GA is the Data Controller.
Our Data Protection Officer (DPO) is Jayne Lycett. Contact telephone number 023 8086 9248

We/Us/Our: Acrobat Promotions Limited
Data Controller: Determines the purposes and means of processing personal data
Data Processor: Responsible for processing personal data on behalf of a controller
EU: European Union

Our approach to managing private information
This privacy policy sets out how we collect, use and protect any information that you give us when you use our website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

This privacy policy is effective from 24th May 2018.

We respect your privacy and so promise to:

Why do we collect, use and process your personal information?
We need to collect data and personal information from you to provide you with the information and services you request from us.

What information do we collect?

We may collect the following information:

We will only use your personal information for the purposes you have permitted and we will not share it for marketing purposes outside of Acrobat Promotions Ltd unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and provide an opt-out option.

Every time you visit our website, we may also automatically collect the following information:

Where your information is stored
Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below.

Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.

Your personal information may be copied or transferred by us or our trusted third party data processors outside of the EU. We take steps that, in the event your personal information is stored outside the EU that controls are in place to protect in accordance EU and UK data protection and privacy regulations.

Security and storage of personal information
We will keep your personal information safe and secure.

When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679) and other relevant legislation.

If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.

To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

How long will we keep your personal information?
Whenever we collect or process your personal data, we’ll only keep it for a period of twenty four months or for as long as we have a legitimate reason to contact you. We continually review the data records we have and should we learn that we have not received contact from you we will ask if you wish to keep hearing from us. If we do not receive a reply or opt in we will remove your data.

Should you wish for us to remove your data at any time please contact info@acrobatpromotions.com and we will remove it.

Your rights
Under GDPR regulations, you have rights regarding your personal information we retain.

Please email info@acrobatpromotions.com with requests regarding any or all of your rights.

Further information can be found on the Information Commissioner’s Office website.

Controlling your personal information
You have the right under EU regulation and Privacy Shield to see what information we hold about you. If you want to exercise this right, please make an application to us in writing or contact us by email with a request regarding any or all of your rights.

We may ask you to provide us with sufficient information so that we can be sure of your identity.

If you would like to proceed with a request to see what data we hold about you, please email info@acrobatpromotions.com or write to:

The Data Protection Compliance Officer
Acrobat Promotions Limited
6-8 Eling Lane
Totton
Hampshire
SO51 9NJ

We hope you will benefit from all the communications we send to you, but if at any time you change your mind, you may unsubscribe. If you have given us permission to contact you and you change your mind please email info@acrobatpromotions.com, let us know and we’ll unsubscribe you.

If we do not hear from you, we will assume that the information you provide to us is accurate and up-to-date and that you are happy for us to continue to use the information to send you any communications you have requested.

Other websites
If you follow a link from our site to another this Privacy Policy will no longer apply. We are not responsible for the personal information handling practices of any third party sites.

We do encourage you to read the Privacy Policy of all websites that you visit.

Our use of Cookies
We use Cookies to distinguish you from other users of our website to help us improve your experience of our website and our services.

For detailed information regarding the Cookies we use and the purposes we use them for, please refer to our Cookie Policy.

Changes to our Privacy Policy
We may change this policy to meet regulatory requirements and ensure best practice. All changes to this policy will be published on this page. Please check this page from time to time to ensure that you remain happy.